To our dental family,
First of all, we just want to thank you for your endless support, kind words and generosity over the past 2 months. Whether you purchased one of our Dodds Dental Care Packs to support unemployed team members, shared sentiments over email or social media, or took the time to ask us how we’re doing when we called to reschedule your appointment, we can’t thank you enough. This has been an extremely challenging time for the entire Dodds Dental team, as we have been limited to treating life threatening emergencies and engaging in virtual consults. It’s hard to believe it’s been 2 months since our doors were open.
As you may or may not know, the LA County Department of Public Health and the California Dental Association (CDA) have given dentists the “yellow light” to resume urgent, postponed and non-aerosol producing preventive dental procedures. We have spent 2 months preparing for this. The Drs. Dodds have spent countless hours on webinars and calls, doing research, and consulting with colleagues and industry experts in order to create the Dodds Dental reopening plan. We want you to know that we are proceeding very cautiously and are committed to creating the safest possible environment for our team and patients. We appreciate your patience as we spend extra time developing new protocols and procedures, acquiring proper PPE (personal protective equipment), and providing additional training for our staff.
Starting May 18th, 2020 we will begin seeing patients with urgent needs that were deemed non-life-threatening over the past 2 months. The following week, we will continue seeing urgent patients and slowly start to introduce hygiene appointments to include dental cleanings without producing aerosols, x-rays, and exams. By June 1, we will be adding more hygiene appointments and continuing with postponed and urgent care. For the hundreds of patients we have had to reschedule over the last 2 months, we will be opening additional Fridays and adding extra cleaning appointments on select days in June and July.
The following list is a condensed version of our updated safety protocols:
Yes, this is our condensed list of safety protocols and procedures. We are happy to discuss these protocols in more detail and answer any questions you may have. We know there is a lot of uncertainty right now but we have worked tirelessly to make sure you feel safe and comfortable returning to our office. Thank you again, for your unwavering support of our family owned small business. We feel it is a great honor to take care of this community and we are so excited to continue to provide exceptional dental care in a personalized, comfortable and safe environment. See you soon!
Keep smiling, Drs. Emily & Dustin Dodds and the Team @ Dodds Dental